AI agents for small business teams · Denver, CO

Give your team their time back.

We design, build and run AI agents that answer the phone, chase invoices and keep your CRM honest, so your people spend their time on customers, craft and decisions, not busywork.

1,284Tasks in a sample week
312Hours back in a sample week
41sSample median response
Sample replay · Ref CS-01On shift
FD
Front Desk AgentPhone · Calendar · HubSpot
TriggerMissed call · 6:42 PM · (720) 555-0148
[ 01 ]
[ 02 ]
[ 03 ]
[ 04 ]
[ 05 ]
Working · every action logged0 / 5
Missed calls after 5 PMLeads that go cold in 48 hoursInvoices paid 30 days lateSupport inbox at 400 unreadData re-typed into three systemsQuotes that take a week
01 — How an agent worksRef · STG-01

One task, five stages, your team kept in the loop.

1
Signal[ Active ]
2
Context[ Queued ]
3
Action[ Queued ]
4
Guardrails[ Queued ]
5
Report[ Queued ]
Stage 01 / 05 — Signal

Something happens in your business.

A phone rings after hours. A form lands at midnight. An invoice slips past due. The agent is listening to every channel you give it — and it never misses the first ring.

LogSRC: INBOUND
01Missed call detectedCaught
02Web form submittedCaught
03Invoice 14 days overdueCaught
Stage 02 / 05 — Context

It pulls up what your best people would already know.

Customer history from the CRM, open invoices, the calendar, and your own SOPs. Not a generic chatbot — an agent trained on how your business actually runs.

LogSRC: CRM · DOCS
01CRM record loadedSynced
02SOP: intake v3 appliedLoaded
03Calendar availability readSynced
Stage 03 / 05 — Action

It does the work, inside the tools you already use.

Drafts the reply, books the slot, updates the record, sends the reminder. No new software for your team to learn — the agent lives where your work already lives.

LogMODE: AUTONOMOUS
01Reply drafted in your voiceSent
02Appointment bookedDone
03Record updatedDone
Stage 04 / 05 — Guardrails

Every action is checked against your rules.

Spending limits, tone, who it may contact, what it may promise. When it isn't sure, it stops and asks your team, with the context already gathered.

LogCHECKS: REQUIRED
01Policy checkPass
02Confidence 0.97Pass
03Team reviewNot needed
Stage 05 / 05 — Report

You see exactly what happened, and what it saved.

A line in Slack, a row in the log, a monthly report in hours and dollars. You always know what your agents did — and can roll any of it back.

LogENV: PRODUCTION
01Posted to Slack #opsLogged
02Team hours freed +0.4hLogged
03Next task queuedReady
02 — What we build

Three ways to take work off your desk.

Every engagement starts with the one workflow that costs you the most hours. We ship that first, prove the payback, then expand.

01Agents

AI agents

Purpose-built agents for support, sales and operations. They read, decide and act inside the tools you already use — with guardrails you set.

Lead qualificationTicket triageScheduling
02Roles · Most requested

Role-based agents

A whole workflow, not a chatbot. Onboarded on your SOPs, given a seat in Slack and an inbox, and measured in hours your team gets back — covering the repetitive work so your people can focus on the work that needs them.

Front deskCollectionsBack office
03Automation

Workflow automation

The plumbing between CRM, accounting, scheduling and email — so nothing is typed twice and nothing falls through the cracks.

HubSpotQuickBooksGoogle Workspace
Output — By the numbers

What your team gets back.

Measured in hours, response times and cash, and reported every month.

After-hours calls answered
100%
Routine tickets handled, so your team takes the complex ones
70%
Owner hours back per month
160h
Days faster average invoice payment
12d

Illustrative figures. Results depend on the workflow.

03 — The roster

Meet the agents we've already built.

Pick a role to see what it handles on a normal Tuesday. Each one is tailored to your business before it starts.

Customer-facing · Unit FD-01

Front Desk

On shift · Always on

Answers every call and web form within a minute, qualifies the lead the way you would, and books it straight onto the right calendar.

HandlesStatus
After-hours calls and voicemails[ Automated ]
Web form and chat intake[ Automated ]
Appointment booking and reminders[ Automated ]
CRM entry and owner hand-off[ Automated ]
Your team gets back

Mornings spent calling back qualified leads, not clearing voicemail.

< 60sfirst response, any hour
Phone · HubSpot · Google CalendarLives inside
Deployment schedule · Ref DS-28
Process — First call to first shift

Live in four weeks.

A fixed schedule, not an open-ended project. Four weeks from the first conversation to an agent on shift — with your team signing off at every gate.

WkPhase
01AuditHour map · one workflow chosen · payback estimate[ Scheduled ]
02Design the roleScope · guardrails · escalation paths[ Sign-off ]
03–04Deploy & shadowLive in your stack · every action logged · you approve[ Shadowing ]
OngoingOperateMonitoring · retraining · monthly hours report · pause or override anytime[ Ongoing ]
28dCall to go-live
3Sign-off gates
0New tools to learn
PhaseW01W02W03W04Live
AuditWk 01
Design the roleWk 02
Deploy & shadowWk 03–04
OperateOngoing
Go-live · Day 28 · Agent on shift
From the founder

“For years I built websites and data pipelines for small businesses, and the pattern never changed: great people buried in work a machine should do. Carrion Studio exists to take that work off their desk, carefully and always in service of the people doing the real work.”

R
RichardFounder, Carrion Studio
Client review

“I've had the pleasure of working with Richard for several years now, and he's been an incredible partner in creating stunning, high-performing websites for multiple clients. His design work is consistently top-notch, he's extremely responsive, and communication is always fast and clear. What really sets Richard apart is his willingness to collaborate — he's open to feedback and offers smart suggestions. On top of all that, his rates are very reasonable for the quality of work he delivers. I highly recommend Richard to anyone looking for a reliable, talented web designer who genuinely cares about the end result.”

04 — Selected work

Brands and systems we've shipped.

The same care that went into these brands and websites now goes into every agent we deploy.

05 — Let's talk

Bring the task you'd most like to never do again.

30 minutes. We'll tell you honestly whether an agent can take it, what it would cost, and how fast it pays back.